KODAK DC3200 Digital Camera
User's Guide
7 Where to Get Help

If you need help with your camera, it is available from place of purchase, the "Troubleshooting" section of this manual, or at any of the resources listed in this chapter.

Software Help

For help with any software packaged with your camera, contact the software manufacturer.

Kodak Fax Support

Telephone Customer Support

If you have questions concerning the operation of KODAK software or the camera, you may speak directly to a customer support representative.

Before You Call

Before you call, please have the camera connected to the computer, be at your computer, and have the following information available:

• Operating system
• Processor speed (MHz)
• PC model
• Amount of memory (MB)
• Exact error message you received
• Version of installation CD
• Camera serial number

Telephone Numbers

• U.S.--call toll free, 1-800-235-6325, between the hours of 9:00 a.m. and 8:00 p.m. (Eastern Standard Time) Monday through Friday.
  
  
• Canada--call toll free, 1-800-465-6325, between the hours of 9:00 a.m. and 8:00 p.m. (Eastern Standard Time) Monday through Friday.
  
  
• Europe--call the Kodak Digital Imaging Support Centre number associated with your location, or the U.K. toll line, 44-0-131-458-6714, between the hours of 09.00 and 17.00 (GMT/CET) Monday through Friday.
  
  
• Outside the U.S., Canada, and Europe--visit our Worldwide Contacts Web site.

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